Privacy Policy

  1. INTRODUCTION


Defender Outdoors, Defender Outdoors Shooting Center, and Defender Outdoors Clay Sports Ranch (https://defenderoutdoors.com/) appreciate your business and trust. This Privacy notice discloses the privacy practices for all the above named entities. This Privacy notice applies solely to information collected by this website. Herein you will be notified of the following:

What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

 

  1. DATA COLLECTION AND USE


INFORMATION COLLECTION, USE, AND SHARING
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, online forms, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to book a class or purchase a membership.

Unless you ask us not to do so, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

DATA STORAGE LOCATION
We are an United States-based company. Our website is hosted on servers and data servers based in the United States, United Kingdom, Bulgaria, Spain, and Singapore. Our hosting provider, Lightspeed, adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on the Lightspeed privacy policy, please see here: Lightspeed Data Privacy Policy.

Some information you provide to us may be stored or used in additional software we use to provide services to our users. These include, but are not limited to: SmartWaiver, EZFacility, and MailChimp. Please see their respective data collection policies for additional information.

REGISTRATION DATA
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

PURCHASE DATA
Defender Outdoors will never share your data with outside third party entities. All account information, payment information, previous orders, and customer service communications will be used in house and can be deleted per your request.

GOOGLE ANALYTICS
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security of our customers’ personal information;
  • Customize the website and retail merchandise to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.

 

  1. EMBEDDED CONTENT


Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

 

  1. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)
PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS) 

  1. WHO HAS ACCESS TO YOUR DATA

If you are not a registered customer for our site, there is no personal information we can retain or view regarding yourself.

If you are a customer with a registered account, portions of your personal information can be accessed by:

  • Our system administrators.
  • Lightspeed POS, our e-commerce platform provider.
  • Easypost, our shipping fulfillment platform provider.
  • Authorize.net, our payment processer provider.
  1. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

Lightspeed POS
Lightspeed POS is our e-commerce platform provider. Your account information will stored in Lightspeed’s system. For more information about Lightspeed’s privacy policy, please click here

Easypost
Easypost provides our shipping services. They will have access to your address in order to create shipping labels and provide shipping to the aforementioned address of all orders made through our site. For more information about Easypost’s privacy policy, please click here.

Authorize.net
Authorize.net is our payment processor. Authorize.net will temporarily access your credit or debit card information as well as all associated information to process your payments through our site. For more information about Authorize.net’s privacy policy please click here.

  1. HOW LONG WE RETAIN YOUR DATA

Your order information will stay in your account and on our servers until removed at your request. Information will also be removed in the case you delete your account.

Anonymized usage data will be stored for a maximum of 60 days.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time. Website administrators can also see and edit that information.

 

  1. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

 

  1. YOUR DATA RIGHTS

GENERAL RIGHTS
If you have a registered account on this website or have submitted a contact form, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS
Your privacy is critically important to us. Though we are a United States company with a website intended for United States users, we attempt to comply with European General Data Protection Regulation standards. For more details please see here: EU GDPR Information Portal.

 

  1. THIRD PARTY WEBSITES


Defender Outdoors may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Defender Outdoors, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links, social media icons, or other buttons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Defender Outdoors bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

 

  1. RELEASE OF YOUR DATA FOR LEGAL PURPOSES


At times it may become necessary or desirable for Defender Outdoors, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

 

  1. AMENDMENTS


We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.

 

 

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