Defender Outdoors, Defender Outdoors Shooting Center, and Defender Outdoors Clay Sports Ranch (https://defenderoutdoors.com/) appreciate your business and trust. This Privacy notice discloses the privacy practices for all the above named entities. This Privacy notice applies solely to information collected by this website. Herein you will be notified of the following:
What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
- DATA COLLECTION AND USE
INFORMATION COLLECTION, USE, AND SHARING
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, online forms, or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to book a class or purchase a membership.
DATA STORAGE LOCATION
Some information you provide to us may be stored or used in additional software we use to provide services to our users. These include, but are not limited to: SmartWaiver, EZFacility, and MailChimp. Please see their respective data collection policies for additional information.
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
Defender Outdoors will never share your data with outside third party entities. All account information, payment information, previous orders, and customer service communications will be used in house and can be deleted per your request.
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security of our customers’ personal information;
- Customize the website and retail merchandise to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
- EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
NECESSARY COOKIES (ALL SITE VISITORS)
PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- WHO HAS ACCESS TO YOUR DATA
If you are not a registered customer for our site, there is no personal information we can retain or view regarding yourself.
If you are a customer with a registered account, portions of your personal information can be accessed by:
- Our system administrators.
- Lightspeed POS, our e-commerce platform provider.
- Easypost, our shipping fulfillment platform provider.
- Authorize.net, our payment processer provider.
- THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
- HOW LONG WE RETAIN YOUR DATA
Your order information will stay in your account and on our servers until removed at your request. Information will also be removed in the case you delete your account.
Anonymized usage data will be stored for a maximum of 60 days.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time. Website administrators can also see and edit that information.
- SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
- YOUR DATA RIGHTS
If you have a registered account on this website or have submitted a contact form, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
Your privacy is critically important to us. Though we are a United States company with a website intended for United States users, we attempt to comply with European General Data Protection Regulation standards. For more details please see here: EU GDPR Information Portal.
- THIRD PARTY WEBSITES
Defender Outdoors may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Defender Outdoors, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links, social media icons, or other buttons do not connect you to any of the associated third parties, unless you explicitly click on them.
- RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable for Defender Outdoors, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.